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Help & Support

If you have any questions, concerns or issues, the Center of Eden's team would love to help you. Below are the Frequently Asked Questions. If you don't find what you're looking for please contact us at customercare@centerofeden.com

General

Where is Center of Eden Located?

We are located in Hollywood, Florida.

Yes, if you are not happy with our product for any reason please contact us.

Due to the potent concentration of essential oils in these products, it's important to keep them out of reach of children. However, for toddlers, I recommend Immune Restart Kids as a safer option.

Due to the strong potency of essential oils, we strongly recommend consulting your physician before use. However, it's worth noting that Manuka honey is generally considered safe for consumption.

Product

Common questions and answers specifically about our products.

Essential oils are highly concentrated plant extracts obtained from various parts of plants, such as leaves, flowers, stems, roots, or bark. These oils capture the scent and flavor, or "essence," of the plant they are derived from. They are often used in aromatherapy, natural medicine, personal care products, and household cleaning products due to their aromatic and therapeutic properties.

All of our essential oils products are USDA certified organic.
Our Manuka honey is organic, non-GMO, and UMF certified.

Please adhere to instructions on the packaging diligently, including dosage, usage precautions, duration, and administration method.

Essential oils can last from 3 to 5 years in the proper conditions. Read all the label guidelines. Minimize exposure to air, heat, and light, especially with citrus essential oils. They can be kept in room temperature as well as in the fridge — Keep out of reach of children.

No, essential oils can vary significantly in quality, purity, and potency depending on factors such as the source of the plants, extraction methods, and manufacturing processes used by different manufacturers. It's important to research and choose reputable manufacturers that prioritize quality and transparency in their products.

Manuka honey, sourced from New Zealand's native Manuka tree, is renowned globally for its unique properties. Research identifies methylglyoxal (MGO) as a key compound distinguishing it. It's the first honey acknowledged for its exceptional qualities.

Orders

Common questions and answers.

Yes, transactions on our website are secure.

Emails are not considered secure, so, do not share personal or any financial information.

Once your order is completed, you’ll get your order number which you can print, save for your records, and you’ll also receive a confirmation email.

To make a purchase on our website, simply browse our products, add desired items to your cart, proceed to checkout, enter shipping and payment information, and confirm your order.

Yes, you can update your address after your order is placed; if the order hasn't shipped yet, simply log in to your account and update it, or feel free to call us for assistance.

Shipping & Returns

Common questions about shipping, returns, and exchanges

Unfortunately, at this time, we are only able to ship within the United States.

When the product is in stock, orders placed before 12pm EST are usually shipped the same day.

Items can be returned within 30 days of purchase for a full refund or exchange if unused and in original condition. Contact us for return instructions.

You can read the full return and refund policy here.

Our free standard shipping takes 3 to 4 business days.

Faster options available upon checkout.

Additional Questions?

If you were unable to find the answer please call us at 800-370-6828
You can also use the chat during normal business hours or visit our contact page to fill the form. We'll get back to you within 24 hours.